According to the team manager's manager (who told me at the start of the conversation that he had not read all the (2) emails I have sent him:
he can't remember saying M would work with me.
He can't recall any of his conversation with the complaints officer which she passed on to me
He can't remember recommending anyone to work with me.
Nobody shoudl have told me he woudl phone be because he didn't say he would do so.
He doesn't understand, however, that I feel there is no basis for me to trust him to allocate someone to work with me from M's team. That would be the team that has nobody available, then would it? The team where I have said trust with the team leader has broken down? The team led by him and M who won't give me straight answers?
Thank heavens for D who is prepared to fight my corner. But D goes on holiday at the end of the week... I apologised for contacting him after our sessions ahve ended but he said it was fine, not a problem, and he said he will phone or email me tomorrow or Friday too. He has sent emails out to others more senior and will contact M and her manager to suggest it would be helpful if I were allocated to another team - like the one he is attached to.
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5 comments:
really not sure whether to smile or cry, maybe i'll just pray and keep my fingers crossed for now...
so glad that D is being so supportive. well done - hang on in there,
xC
Thank goodness for D,indeed, whom you've had ample reason to trust...Though there may not be that much he can do before going on holiday, the very fact that he's prepared to offer to try must surely be quite reassuring that it's not YOUR issue....
As to the chocolate teapot posing as a manager, clearly he has absconded from a career as a politician...That makes me so livid.
But you've had some response, - and have R to look forward to. I'm hoping that may give you the strength and peace you need to hang on till after the w'end. End of term soooooooon. xx
No wonder you cried..someone showing care and compassion, and real understanding at last! Always does it for me..xxx
I would have cried buckets too. Sorry that the holiday season means that D will soon be away, but he sounds great, and you have his support and Ruth's and your GPs and ours. As Caroline said, hang on in there.
Thank heavens for D - how refreshing to have someone who cares... big hugs, it's nearly friday, keeping fingers crossed for D's e mails, xx
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