tag:blogger.com,1999:blog-1278230860203738799.post5019192795600834890..comments2023-05-30T12:50:56.668+01:00Comments on The rollercoaster of life: Information from BLPT Trust Board minutesDisillusionedhttp://www.blogger.com/profile/03250678226289036634noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-1278230860203738799.post-59384728621279335992008-02-06T07:17:00.000+00:002008-02-06T07:17:00.000+00:00ShrinkGood comment.There are certainly individuals...Shrink<BR/><BR/>Good comment.<BR/><BR/>There are certainly individuals within the Trust whose judgements I trust. But this Trust as a whole? No.<BR/>Unfortunately there isn't a choice, not one that I can afford anyway.Disillusionedhttps://www.blogger.com/profile/03250678226289036634noreply@blogger.comtag:blogger.com,1999:blog-1278230860203738799.post-43992501224713855042008-02-05T23:29:00.000+00:002008-02-05T23:29:00.000+00:00I guess the acid test is, "would I be happy for me...I guess the acid test is, "would I be happy for me, my nearest or my dearest to receive care from that unit?"<BR/><BR/>There are very few units where I'd say "yes."The Shrinkhttps://www.blogger.com/profile/10009039342346247138noreply@blogger.comtag:blogger.com,1999:blog-1278230860203738799.post-69031024192130822722008-02-04T07:20:00.000+00:002008-02-04T07:20:00.000+00:00Hi MandyI'm afraid my experience gives me no hope ...Hi Mandy<BR/><BR/>I'm afraid my experience gives me no hope at all in the BLPT complaints system - their key staff didn't follow their own procedures in my case, which made their initial investigation a complete farce and very damaging to me. On the other hand, if I hadn't complained I would never have got the support I needed. After 6 months of hell and increased mental ill-health, I am just Disillusionedhttps://www.blogger.com/profile/03250678226289036634noreply@blogger.comtag:blogger.com,1999:blog-1278230860203738799.post-26970754761565693832008-02-03T23:10:00.000+00:002008-02-03T23:10:00.000+00:00I haven't got to the complaint's stage yet.I guess...I haven't got to the complaint's stage yet.<BR/><BR/>I guess my view is that it is another lot of procedures to get caught up in and I would have to have faith in an organisation that it would deal properly with the complaint, which I don't but maybe time will prove more positive for you. Not that that would prompt me to start one, because, in all honesty I haven't got the time.<BR/><BR/>I need Made by Mandyhttps://www.blogger.com/profile/03564617028405217550noreply@blogger.comtag:blogger.com,1999:blog-1278230860203738799.post-34285489821518119362008-02-03T16:42:00.000+00:002008-02-03T16:42:00.000+00:00Hi MandyI can see some truth in what you say - if ...Hi Mandy<BR/><BR/>I can see some truth in what you say - if people are ignored often enough they stop responding. My experience is that in some areas, my complaint has made a difference - notably in Information Governance, where procedures have clearly been put in place to stop what happened to me (when I was refused information) happening to others. That is good. <BR/>How can it happen in oneDisillusionedhttps://www.blogger.com/profile/03250678226289036634noreply@blogger.comtag:blogger.com,1999:blog-1278230860203738799.post-35312061444695545192008-02-03T16:17:00.000+00:002008-02-03T16:17:00.000+00:00hey....the GOOD thing ( and there absolutly has to...hey....the GOOD thing<BR/> ( and there absolutly has to be something good in all of this )<BR/> is that the HCC will always attempt to work WITH the trusts<BR/>to enable them to get better.<BR/><BR/>which is always and always a plus!<BR/><BR/>The thing many trusts haven't got yet is how to realise that our Early questions of clarification are not questions of confrontation.<BR/><BR/>But if not theMuddledMarketPlacehttps://www.blogger.com/profile/12153750055087770871noreply@blogger.comtag:blogger.com,1999:blog-1278230860203738799.post-14913756859052808132008-02-03T14:09:00.000+00:002008-02-03T14:09:00.000+00:00Hi DisillusionedConsultation and Involvement is a ...Hi Disillusioned<BR/><BR/>Consultation and Involvement is a minefield.<BR/><BR/>Apathy and people thinking things aren't relevant to them plays it's part. As does, incapacity to get to meetings to be involved.<BR/><BR/>When I was more actively involved myself, I raised concerns that organisations didn't do enough to provide access to involvement.<BR/><BR/>I spoke about using the net, about Made by Mandyhttps://www.blogger.com/profile/03564617028405217550noreply@blogger.com